We recommend enabling two-factor authentication to provide an extra layer of security to your account. It adds an extra layer of protection to logins.
Once enabled & configured, each time you sign in you will be asked to enter both your username & password as well as a second factor such as a security code.
1. Log in to the Client Portal (Client Area) at https://secure.gate.com/
2. From the Navigation Bar (at the top-right corner) select Security Settings
3. To enable the Two-factor authentication, click on the button at the bottom of the Security Setting page.
4. A pop-up will appear with instructions. Choose the Time Based Tokens method and then click Get Started.
5. Using an authenticator application like Google Authenticator or Duo, scan the QR code below to connect your app. If you are having trouble scanning the code, as a work around you can enter the code manually.
6. To verify and complete the setup you need to enter the 6-digit code that the app generated for you. Obtain the code from your mobile device, enter it and click Submit.
If you have any further questions that were not answered in this article, please contact us.
